Frequently Asked Questions

Everything you need to know about shopping with Locatel Health & Wellness.

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

What is your return policy for apparel and wellness products?

We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I determine the correct size for me?

Each product page features a detailed sizing chart. We recommend measuring yourself and comparing those figures to our guide to ensure the perfect fit for your body type.

Are your wellness fabrics sustainably sourced?

Yes, Locatel Health & Wellness is committed to sustainability. We prioritize eco-friendly materials such as organic cotton and recycled polyester in our apparel collections.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.